Customer Care, Service Community, Social Services & Nonprofit - New Port Richey, FL at Geebo

Customer Care, Service

New Port Richey, FL New Port Richey, FL $16 - $22 an hour $16 - $22 an hour What are the duties and responsibilities of a Customer Service Representative? A Customer Service Representative is the first person most customers communicate with when they have a problem.
The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
What makes a good Customer Service Representative? A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
Also, they must have a strong understanding of their company's products and services to address customer questions.
They should also have a pleasant attitude to de-escalate potentially hostile customers and need to work in a fast-paced environment.
Who does a Customer Service Representative work with? Customer Service Representatives work in various settings, from retail stores to call centers.
In most cases, a Customer Service Representative works on a small team under a Customer Service Manager.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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